Terms and Conditons
Terms and Conditons
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Booking
Booking
Please contact me by email to check availability of rooms before booking.
Payment in full with reservation.
No reservation is guaranteed until payment has cleared.
Payment can be made by BACCs, Paypal or cheque.
We are not able to accept card transactions.
Payment for meals and drinks must be made before check-out and paid in cash.
Payment
Payment
By cheque to:
Fiona Yates
The Moats, Coddington, Ledbury, Herefordshire, HR8 1JW
By BAACS (please ask for details)
By Paypal (selecting the "friends and family" option to avoid commission: [email protected]
Cancellations
Cancellations
A full refund will be made for bookings cancelled over 28 days prior to check-in.
A partial refund of 50% will be made for bookings cancelled between 15 and 28 days before check-in.
No refund will be made for cancellations made 14 days or less before check-in.
No refund will be made for "no-shows".
Children
Children
I regret that I am presently unable to
accommodate children under 14 years of age.
All under 18s must be accompanied by a responsible adult.
Dogs and Horses
Dogs and Horses
I regret that I am unable to accept guests' pet dogs in the house.
Assistance dogs are permitted only on the ground floor, but doorways are unusually low in this part of the house and unsuitable for the visually impaired.
Accommodation for guests' horses is available on our grazing pastures 2.7 miles from The Moats. Field shelters available. Please enquire.
Smoking
Smoking
All smoking is strictly forbidden anywhere on the premises, indoors and outdoors. Guests wishing to leave the premises to smoke during night hours may disturb others, and are asked to refrain from doing so, or reconsider their booking.
Parking
Parking
Ample free parking is available away from the roadside on site. Bicycles and motorbikes are welcome. Larger commercial vehicles and trailers by prior arrangement.
Breakfast and other meals
Breakfast and other meals
A continental breakfast is included in the price of your stay. Cooked breakfasts are available, subject to additional charges and some notice to allow for provisioning.
Extra beds
Extra beds
Not currently available at The Moats.
Space for additional guest tents is available when staying at The Prospect, our self-catering lodge. Please enquire.
Opening times
Opening times
Regular check-in: 1800 - 2000 hours
Breakfast: 0700 - 0930 hours
Cooked breakast: 0800 - 09.30 hours
Regular check-out: 0600 - 1000 hours
Alternative times by prior arrangement only.
Please note that we are a traditional B&B, operating in our own home. We are closed to all guests between check out and check in, even when staying for subsequent nights.
Wi-Fi
Wi-Fi
Free unlimited wi-fi is available. Please ask for the code.
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The Moats, Coddington, Ledbury, Herefordshire, HR8 1JW
The Moats, Coddington, Ledbury, Herefordshire, HR8 1JW
01531 640039 - 07375 857332 - [email protected] - www.themoatsledbury.co.uk